Article Type: How-To / Step-by-Step Audience: Enterprise Administrators Module: Fuuz Platform / Access Control Applies to Versions: 2025.12+
Goal
Change a user's Access Type for a specific tenant (application) from the Enterprise Administration tenant.
Note: The following Access Types (after initial user creation - can NOT be updated/changed)
1. Enterprise Administrators - By default, anyone as an enterprise admin, can not be reduced to anything less than Administrator in any application.
2. API - API access types, can not be increased / changed
3. Gateway - Gateway access types, can not be increased / changed
API & Gateway Access Types - work similarly to WebAccess - where additional Roles (Policy Groups) must be attached in order to grand further access to specific data within Fuuz to these system based users. These access types should never be used to login to the front end / UI of Fuuz.
Steps
Log in to Enterprise Administration and open Access Control → Enterprise Users.
Find and select the user.
Open User Tenants, select the target application, and click Edit.
Change the Access Type (Administrator / Developer / Web / API / Gateway as applicable).
Save, then have the user sign out and sign back in; refresh the screen to load the new menus.
Tip: If you don't see expected menus, clear cache or refresh; Access Type changes may require a fresh session.
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