Article Type: How-To / Step-by-Step Audience: End Users, Administrators Module: Fuuz Platform Applies to Versions: 2025.12+
Recover Account Overview
If you’ve forgotten your password or your administrator isn’t available, you can use the Recover Account feature to regain access to Fuuz quickly and securely.
Note: This process ensures compliance with Fuuz security standards, including time-limited reset links and email verification.
Step-by-Step Instructions
Step 1: Click “Recover Account” On the Fuuz login page, click the Recover Account link below the login form.
Step 2: Verify Your Email Enter the email address associated with your Fuuz account and click Initiate Recovery.
Step 3: Check Your Inbox
You’ll receive a password reset email within a few minutes.
Important: The reset link is only valid for 15 minutes. If it expires, restart the recovery process.
Step 4: Find the Reset Link Look for an email from: mail@[yourdomain].fuuz.app Ensure this address isn’t blocked by spam filters or IT security settings.
Step 5: Create a New Password
Click the link in the email to open the password reset page.
Enter your new password following your enterprise’s password policy.
Confirm the password by entering it again.
Click Change Password.
Additional Security Tips
Enable Multi-Factor Authentication (MFA) for added protection.
Do not reuse old passwords; follow complexity guidelines.
Log out after completing your session, especially on shared devices.
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