Recovering Your Fuuz Account

Recovering Your Fuuz Account

Fuuz Password Recovery Guide

Article Type: How-To / Step-by-Step
Audience: End Users, Administrators
Module: Fuuz Platform
Applies to Versions: 2025.12+


Recover Account Overview

If you’ve forgotten your password or your administrator isn’t available, you can use the Recover Account feature to regain access to Fuuz quickly and securely.

Note: This process ensures compliance with Fuuz security standards, including time-limited reset links and email verification.



Step-by-Step Instructions

  1. Step 1: Click “Recover Account”
    On the Fuuz login page, click the Recover Account link below the login form.
  2. Step 2: Verify Your Email
    Enter the email address associated with your Fuuz account and click Initiate Recovery.

  3. Step 3: Check Your Inbox
    You’ll receive a password reset email within a few minutes.
    Important: The reset link is only valid for 15 minutes. If it expires, restart the recovery process. 
  4. Step 4: Find the Reset Link
    Look for an email from: mail@[yourdomain].fuuz.app
    Ensure this address isn’t blocked by spam filters or IT security settings.

  5. Step 5: Create a New Password
    Click the link in the email to open the password reset page.
    • Enter your new password following your enterprise’s password policy.
    • Confirm the password by entering it again.
    • Click Change Password.



Additional Security Tips

  • Enable Multi-Factor Authentication (MFA) for added protection.
  • Do not reuse old passwords; follow complexity guidelines.
  • Log out after completing your session, especially on shared devices.

Revision History

VersionDateEditorDescription
1.02025-12-23Craig ScottInitial Release
Fuuz Knowledge Base • © 2025 Fuuz

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