Logs
Logs are a vital part of debugging issues when things go wrong. You can often directly find the issues and explicate errors if the gateway is behaving strangely or you are having connectivity issues.
All logs can be found at C:\\Fuuz Device Gateway\logs
Inside of the log folder the log files will be segregated by driver type and then again by device ID.
Main Gateway Logs
The main log file will be at C:\\Fuuz Device Gateway\logs\main\current.log. This file has the log records for the gateway itself, not necessarily for the devices. If you are running into issues running the gateway or staying connected to the fuuz site the issue is likely to be in this log.
Device Logs
Logs files for a device will be located at C:\\Fuuz Device Gateway\logs\<Driver Type>\<Device ID>\current.log. If you are having issues connecting to a specific device or are having issues with the device itself these are these files will most likely have contain the issue.
Log Level
The gateway has a configuration setting called “Log Level” This can be configured on the settings tab of the gateway or on the gateways form detail screen on the fuuz site. The lower the log level is set the more info and event will get recorded to the logs.
Retrieving the Logs From the Fuuz Site.
If we you do not have access to the machine running the device gateway you can retrieve the most recent 500 lines of logs from the fuuz site. From the gateway detail form you can press the logs button to be presented this form
once you have chosen the number of lines you wish to request the gateway will send you the logs.
Device logs From the Fuuz Site.
To retrieve device logs from the fuuz site. You will need to navigate to record that links a device to a gateway. By selecting the “Device Gateway Device” tab on the gateway detail form you will be presented with a table below. Select the ID of one of the row and you will be able to request the logs just like you would with the main logs above.
Log Rotation
The gateway is setup to rotate log files after after a file reaches 10mb.
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